Implementing a disaster preparedness plan early on can limit property loss, reduce risks, and speed the association’s recovery. Planning in advance can strengthen a community association’s ability to mitigate risk and alleviates some of the unnecessary chaos that comes with an emergency.
In the wake of the devastating Texas floods that ravaged Kerr County and parts of the Texas Hill Country in July, the Paloma Lake community and FirstService Residential sprang into action to help. While none of our residents or communities sustained direct damage, in moments like these, we are all neighbors.
Natural disasters are occurring more frequently — and more violently than ever before. Community associations caught in the path of extreme weather find the devastation lingers long after the storm has passed. Although it is not possible for associations to insulate themselves completely from catastrophic weather, there are lessons to be gleamed from those who have been hit that could help mitigate loss and protect owners’ investments.
Even the most well-prepared and effective communicators in community associations will inevitably be faced with situations that have escalated into conflict, but experts have several strategies to de-escalate and resolve most difficult conversations. Dealing with difficult conversations doesn’t necessarily mean coming to a final resolution, but it’s a step in the process.
CAI’s Member Service Center takes pride in answering calls live and responding promptly to emails to ensure everyone gets the information they need. But we need your help. Clear, concise, and courteous communication is essential on both sides. Here are some tips to make the most of your interaction with the Member Service Center:
