Women’s History Month: Power and poise

Women’s History Month: Power and poise

In celebration of Women’s History Month in March, Ungated profiles women in the community association industry who give their time, creativity, and expertise to mentor others, build relationships, protect investments, and enhance communities. These profiles reflect women’s significant influence and their impactful contributions to the common interest housing model.  Meet Phyllis Swink and Carolyn Bonds.

Women’s History Month: Strong women, strong communities

Women’s History Month: Strong women, strong communities

In celebration of Women’s History Month in March, Ungated profiles women in the community association industry who give their time, creativity, and expertise to mentor others, build relationships, protect investments, and enhance communities. These profiles reflect women’s significant influence and their impactful contributions to the common interest housing model.  Meet Julie McGhee Howard and Theresa Melson.

Customer service: Timely responses and technology can boost homeowner satisfaction

Customer service: Timely responses and technology can boost homeowner satisfaction

Clear policies, practical strategies, consistent communication, and steady enforcement can help community association boards and managers boost customer service and homeowner satisfaction. During a recent CAI webinar, a seasoned community association manager outlined some straightforward steps managers can take to improve customer experiences and transform the reputation of homeowners associations.  

The art of insurance bidding: Practical strategies help navigate a hard market

The art of insurance bidding: Practical strategies help navigate a hard market

Community association boards can take steps to improve their chances of securing better premiums by using some simple yet practical insurance bidding strategies. During a recent CAI webinar, insurance professionals outlined several relatively easy steps boards can take to save money and protect homeowners’ investments when seeking insurance policy renewals in a hard market.  

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