CAI’s condo safety task force was formed after the Champlain Towers tragedy in 2021. Five years later, a member of the task force reflects on the progress made to improve maintenance, inspections, and financial accountability in community associations.
In celebration of Women’s History Month in March, Ungated profiles women in the community association industry who give their time, creativity, and expertise to mentor others, build relationships, protect investments, and enhance communities. These profiles reflect women’s significant influence and their impactful contributions to the common interest housing model. Meet Phyllis Swink and Carolyn Bonds.
In celebration of Women’s History Month in March, Ungated profiles women in the community association industry who give their time, creativity, and expertise to mentor others, build relationships, protect investments, and enhance communities. These profiles reflect women’s significant influence and their impactful contributions to the common interest housing model. Meet Julie McGhee Howard and Theresa Melson.
Clear policies, practical strategies, consistent communication, and steady enforcement can help community association boards and managers boost customer service and homeowner satisfaction. During a recent CAI webinar, a seasoned community association manager outlined some straightforward steps managers can take to improve customer experiences and transform the reputation of homeowners associations.
Nearly 200 advocates participated in 145 congressional meetings during the CAI 2025 Congressional Advocacy Summit in Washington last week. Wendy Bucknum met with Rep. Young Kim and urged her to extend Federal Emergency Management Agency assistance to community associations following a natural disaster.
