by Guest Author, Joni Lucas | Mar 25, 2026 | CAI, Community Associations
In celebration of Women’s History Month in March, Ungated profiles women in the community association industry who give their time, creativity, and expertise to mentor others, build relationships, protect investments, and enhance communities. These profiles reflect women’s significant influence and their impactful contributions to the common interest housing model. Meet Phyllis Swink and Carolyn Bonds.
by Joni Lucas | Mar 12, 2026 | CAI, Community Associations
In celebration of Women’s History Month in March, Ungated profiles women in the community association industry who give their time, creativity, and expertise to mentor others, build relationships, protect investments, and enhance communities. These profiles reflect women’s significant influence and their impactful contributions to the common interest housing model. Meet Julie McGhee Howard and Theresa Melson.
by Joni Lucas | Dec 11, 2025 | CAI, Education
Clear policies, practical strategies, consistent communication, and steady enforcement can help community association boards and managers boost customer service and homeowner satisfaction. During a recent CAI webinar, a seasoned community association manager outlined some straightforward steps managers can take to improve customer experiences and transform the reputation of homeowners associations.
by Joni Lucas | Nov 12, 2025 | Advocacy, CAI, Community Associations, Government Affairs
Nearly 200 advocates participated in 145 congressional meetings during the CAI 2025 Congressional Advocacy Summit in Washington last week. Wendy Bucknum met with Rep. Young Kim and urged her to extend Federal Emergency Management Agency assistance to community associations following a natural disaster.
by Joni Lucas | Oct 3, 2025 | CAI, Community Associations, Education
Community association boards can take steps to improve their chances of securing better premiums by using some simple yet practical insurance bidding strategies. During a recent CAI webinar, insurance professionals outlined several relatively easy steps boards can take to save money and protect homeowners’ investments when seeking insurance policy renewals in a hard market.