

Ethical standards: New changes for CAI codes of ethics and enforcement procedures
CAI recently announced important changes for its designation holders, including community managers, management companies, and business partners, pertaining to ethical standards that must be followed.

Community unite: Connect and learn at the 2022 CAI Annual Conference
CAI events provide a space to connect and learn. Whether you join us in person or virtually, we are committed to offering innovative ideas, world-class education, and the products and services that benefit your community and your job.

Getting involved: How a community manager benefits from volunteering
For Lisa Cox, 2022 chair of CAI’s Community Association Managers Council, getting involved with CAI has provided the chance to develop professional relationships that have benefited her career.

Promoting partnerships: Highlighting the work of community association business partners
As 2022 chair of CAI’s Business Partners Council, attorney Cynthia Jones wants to promote the work and expertise that business partners bring to community associations.

Earning respect: How one community association attorney prioritizes well-being and supports women
Laurie Poole, president of CAI’s College of Community Association Lawyers’ Board of Governors, wants to help women attorneys earn respect and support wellness this year.

Feeling valued: Why women need to be honest and seize their moments
Behind every courageous woman is another waiting to find her opportunity to shine. All we need is people who will listen, to feel valued, the courage to be honest and, more importantly, the ability to recognize the moments we shouldn’t let slip by.

Relationships matter: How one Philadelphia high-rise puts customer service first
Ritz-Carlton hotels are known for their flawless customer service, an experience that is replicated for those living at the Ritz-Carlton Residences in Philadelphia.

Earning potential: New report details community management pay and benefits
Community association management has high earning potential and competitive benefits. A new report from the Foundation for Community Association Research offers insights into compensation for those in the profession.

The lawn goodbye: Communities turning to sustainable landscaping
A nice lawn requires time, money, and plenty of water—not to mention pesticides, herbicides, and chemical fertilizers. During a historic drought, many community associations are pulling up grass and installing more sustainable landscaping.

Community building: Focusing on safety, talent, and members in 2022
CAI is only as good as the people and foundation on which we are built. CAI President Jessica Towles reflects on the importance of community building and looks ahead to the priorities of 2022.