When it comes to service and support animals, board members and managers need to understand they are not deemed to be pets and are not subject to the same rules or restrictions as other animals. Each accommodation request must be handled on a case-by-case basis, and associations may adopt and enforce reasonable rules regarding service and support animals.
Community associations often struggle when a resident requests an accommodation for an emotional support animal. It’s a complicated issue that requires expert advice. Boards that err in the way they handle requests could face investigations, lawsuits, and fines.
Assistance animals play an important role in the lives of people with disabilities and mental health issues. Knowing what constitutes an assistance animal and laws and regulations that apply to their ownership can help community associations balance individual rights with rules specific to these animals.
