Developing and implementing well-crafted policies is a cornerstone of successful association governance. Thoughtful policies protect the association and enhance the overall quality of life for residents. Boards should have clear policies and procedures for governing operations, decision-making processes, rules enforcement, and financial management.
Even the most well-prepared and effective communicators in community associations will inevitably be faced with situations that have escalated into conflict, but experts have several strategies to de-escalate and resolve most difficult conversations. Dealing with difficult conversations doesn’t necessarily mean coming to a final resolution, but it’s a step in the process.
When a crisis strikes a community association — whether it’s a natural disaster, a financial scandal, or a safety issue — the response must be prompt, measured, and organized. Having a crisis communication plan in place before an incident happens is essential for managing the situation effectively.
The Green Hill Condominium Association has spent the last couple of years developing a comprehensive community garden that is reinvigorating the Wynnewood, Pa., community. The garden is enhancing community spirit, volunteerism, and helping the community go green.
These days, “green” means tapping into renewable energy and protecting the environment. Community association managers can help guide board members and residents through applications for evaluating, approving, and implementing the installation of green technologies such as solar panels, electric vehicle charging stations, rain barrels, wind generators, and heat pumps.
