Emotional intelligence is a professional and personal skillset using the self and social awareness of emotions and understanding their impact on those around us. It’s the ability to manage the negative emotions of ourselves and others while motivating positive and effective emotions needed for performance.
In the classic Alice’s Adventures in Wonderland, Alice famously asks the Cheshire Cat, “I wonder which way I ought to go?” That question succinctly describes the intent of strategic planning for community associations. A successful strategic plan needs to be consensus driven and evolve over time as the needs of communities change.
Building community is critical for homeowners associations to function. Community association events aren’t simply social occasions. They’re essential ingredients in the recipe for a flourishing community. Behind the scenes of every successful event lies a commitment to nurturing community spirit.
When it comes to service and support animals, board members and managers need to understand they are not deemed to be pets and are not subject to the same rules or restrictions as other animals. Each accommodation request must be handled on a case-by-case basis, and associations may adopt and enforce reasonable rules regarding service and support animals.
I’m proud to celebrate International Community Association Managers Day. It reminds me to recognize my esteemed colleagues for their skill and recommit to sharing important information that advances the community management industry. Learn more about the talented and hard-working professional managers who support condominiums, homeowners associations, and housing cooperatives. And join CAI in celebrating them.
