by Guest Author | Jul 16, 2025 | Advocacy, CAI, Community Associations
Natural disasters are occurring more frequently — and more violently than ever before. Community associations caught in the path of extreme weather find the devastation lingers long after the storm has passed. Although it is not possible for associations to insulate themselves completely from catastrophic weather, there are lessons to be gleamed from those who have been hit that could help mitigate loss and protect owners’ investments.
by Guest Author | Jul 10, 2025 | CAI, Community Associations
Even the most well-prepared and effective communicators in community associations will inevitably be faced with situations that have escalated into conflict, but experts have several strategies to de-escalate and resolve most difficult conversations. Dealing with difficult conversations doesn’t necessarily mean coming to a final resolution, but it’s a step in the process.
by Guest Author | Jul 2, 2025 | CAI, Community Associations
CAI’s Member Service Center takes pride in answering calls live and responding promptly to emails to ensure everyone gets the information they need. But we need your help. Clear, concise, and courteous communication is essential on both sides. Here are some tips to make the most of your interaction with the Member Service Center:
by Blaine Tobin | Jun 30, 2025 | CAI, Community Associations
When a crisis strikes a community association — whether it’s a natural disaster, a financial scandal, or a safety issue — the response must be prompt, measured, and organized. Having a crisis communication plan in place before an incident happens is essential for managing the situation effectively.
by Dawn Bauman, CAE | Jun 23, 2025 | Advocacy, CAI, Community Associations
Four years ago, the tragic partial collapse of Champlain Towers South in Surfside, Fla., took 98 lives. The devastating event highlighted the critical need for proactive building maintenance, structural inspections, and financial preparedness to ensure condo safety. Over the past few years, CAI has educated community association residents, board members, community managers, business partners, legislators, and regulators about structurally sound and fiscally responsible communities.
