It’s not uncommon for community association managers and board members to have days filled with high-stress situations, emotional exchanges, and difficult personalities, but there’s a clear line between a difficult day and harassment. Here’s how to recognize and respond to harassment.
Throughout my 30-plus years of leadership in luxury hospitality and community association management, I’ve found that some of the biggest challenges and most fulfilling results have come from employee growth initiatives. It’s not always easy getting the team on board when they may be comfortable with the status quo. A leader’s goal is to change such a mindset, encourage calculated risk-taking, praise effort, and celebrate success. Here are 10 ways to inspire employee growth in community management.
CAI’s new publication, the Community Association Manager Handbook: The Essential Guide, is a practical resource designed to help community managers succeed in a role that combines financial oversight, community development, and volunteer leadership.
How we choose to respond to traumatic situations greatly impacts our emotional state of mind, not just in the moment, but years later. With my continued focus on promoting wellness in all aspects of one’s lifestyle, the awareness to a positive mindset is key.
Many community association leaders are unaware that most music and movies are protected by copyright. Use of copyrighted work without a license constitutes infringement regardless of intent. If a community association publicly plays music or a movie, it must first obtain a license.
