Sitting for the PCAM Case Study requires time, patience, and skill. Careful planning will make the experience well worth it. A Case Study facilitator shares five tips to help community association managers achieve CAI’s most prestigious designation in the profession.
CAI’s Professional Community Association Manager designation is the highest professional recognition available to community association manager. A newly minted PCAM describes her experience.
What community managers do can seem thankless and like our goals are forever out of reach, but we can support well-being and find success. There are low-cost, high-impact steps we can take to improve culture, restore meaning, and improve community associations and management companies.
For years, community association management has focused on strengthening its foundation of technical skills. While those capabilities remain essential, they are no longer what differentiates excellence in community management. Emotional intelligence is.
Throughout my 30-plus years of leadership in luxury hospitality and community association management, I’ve found that some of the biggest challenges and most fulfilling results have come from employee growth initiatives. It’s not always easy getting the team on board when they may be comfortable with the status quo. A leader’s goal is to change such a mindset, encourage calculated risk-taking, praise effort, and celebrate success. Here are 10 ways to inspire employee growth in community management.
