Community association management companies need to address things like mentorship, burnout, and conflict resolution to be great leaders. David Graf, president of CAI’s College of Community Association Lawyers, was among the presenters who taught CEO-MC Retreat attendees how to build those skills.
As rewarding as community association management can be, the career path also faces high rates of burnout, depression, and mental health issues. How can managers learn to handle both the workload and mental health? Start by creating a completely different level of awareness.
Over the past 50 years, CAI and its members have grappled with exciting, frustrating, and sometimes grueling issues. What challenges and opportunities await CAI over the next few years? We asked leaders in the industry to share their perspective.
Community association board members and managers frequently practice diffusing tension and communicating clearly. Today, they also need to prepare safety and security plans in the event of hostile and dangerous behavior. Though worst-case scenarios are rare, in an increasingly uncertain climate, a renewed focus has been placed on safeguarding residents, volunteers, and employees.
Community association board members, managers, and business partners regularly face challenging and complex issues that can spark strong emotions. Many recognize it’s time to prepare for worst-case scenarios and to take steps to protect communities, colleagues, neighbors, residents, and themselves.