Community managers have a profound responsibility for the safety and well-being of residents and staff. At CAI’s 2025 CEO-MC Retreat in September, a security expert shared guidance for recognizing potential threats, de-escalating conflicts, and preventing violence.
California’s “balcony bill,” SB 721, requires balcony inspections within all multifamily residential buildings containing three or more dwelling units no later than Jan. 1, 2025. David Swedelson, founding senior partner at Swedelson Gottlieb firm, provides details to help communities prepare for and transition to these new requirements.
Community association board members and managers frequently practice diffusing tension and communicating clearly. Today, they also need to prepare safety and security plans in the event of hostile and dangerous behavior. Though worst-case scenarios are rare, in an increasingly uncertain climate, a renewed focus has been placed on safeguarding residents, volunteers, and employees.
