As the vaccination rollout continues, many community association board members, managers, and professional business partners are wondering what comes next. Will amenities reopen? Will virtual meetings continue? When can we hold in-person events again? Can more employees work on-site now?
Community associations switched to virtual meetings early in the pandemic to ensure continuity in operations—which has brought flexibility to boards and managers and led to higher attendance from residents.
The COVID-19 pandemic is leading to higher operating expenses and unanticipated costs for many community associations. Taking note of financial impacts now can help associations better prepare for the future.
Business partners have adjusted their operations to continue serving community association clients during the pandemic. They also reported no major impacts to staffing, client base, or budgeted expenses, according to a CAI survey.
Technology has been a driving factor of change in recent years, but the COVID-19 pandemic kicked that change into overdrive. Leveraging certain software and operating systems can help us improve the quality of service to community associations.