The past 12 months have been busy on CAI’s Ungated blog. We’ve published 62 posts and gained more than 25,000 views on news, tips, and trends important to community associations. Some of our 2021 highlights included topics such as rollouts of the COVID-19 vaccine, addressing building safety after the condominium collapse in Surfside, Fla., pool openings during the pandemic, and mental health support for community managers.

Earlier this year, we were thrilled to accept the bronze award for the best overall blog site at the 2021 AM&P Network EXCEL Awards, an annual program that recognizes excellence and leadership in nonprofit association media, publishing, and communications.

Revisit the top posts on Ungated as part of our 2021 highlights, and look forward to more content relevant to community association leaders and residents in the new year.

  1. Different strokes, different folks: How community managers and property managers have distinct roles

A common mistake in state legislatures considering community association manager licensing—and among the general public—is to lump community association managers and property managers into the same bucket. While both are very important roles, they are distinctly different professions with functions, skill sets, and responsibilities specific to each. First published in 2018, this post continues to be one of our most popular.

  1. Recruit and retain: 6 ways to create long-term volunteer partnerships

Volunteers are an essential part of any community association. Enlisting and retaining enthusiastic, quality volunteers can be a challenge, but following these steps can help create long-term partnerships.

  1. A pledge for harmony: Improving civility in community associations

As community associations become increasingly diverse, so too should their civility efforts. CAI’s Civility Pledge encourages associations to find common ground and build a lasting framework to facilitate conversations around complex issues.

  1. Pandemic pets: Welcoming your community’s newest, furriest residents

Pet adoptions soared in 2020, with many dogs, cats, and other animals finding homes in community associations. Here’s how your community can become more inclusive to its new furry residents and their owners.

  1. Hello, neighbor: What to include in a welcome packet for new residents

A well-crafted welcome packet can help community association leaders make a good first impression, cultivate positive feelings toward the community, and potentially get someone involved as a volunteer down the road. Published in 2020, this post continues to perform well.

  • Ella Cox

    Ella is a Communications Associate at CAI. Prior to joining the team, she worked in communications and marketing for an educational nonprofit in D.C. She has held a variety of different roles in education, advocacy, and event planning. Academically, she holds a B.A. in Corporate Communications from Belmont University and recently received her Masters in Communications & PR from the S.I. Newhouse School at Syracuse University.

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