Calm leadership: How to react when emotions rise in community associations
Calm leadership from management does more than de-escalate conflict. It helps boards govern more effectively, protects relationships, and preserves trust across the community. Here are a few ways to practice calm leadership in real time.
Condo safety today: Progress on maintenance, inspections, accountability
CAI’s condo safety task force was formed after the Champlain Towers tragedy in 2021. Five years later, a member of the task force reflects on the progress made to improve maintenance, inspections, and financial accountability in community associations.
Five years later: Lessons from Surfside and the release of the NIST report
This week, the National Institute of Standards and Technology released its long-awaited findings on the partial collapse of Champlain Towers South in Surfside, Fla. We’ve learned a lot of lessons from Surfside over the past five years. CAI honors the victims and remains committed to condominium safety.
Shaped by service: How I became a community manager
International Community Association Managers Day gave me an opportunity to reflect on my journey to becoming a community manager — one that began as a board member. That transition gave me a perspective I carry with me every single day. Being a homeowner and a manager of the community where I live shapes every decision I make.
Community association management: Presenting a rewarding career
Community association management is no longer a profession we can afford to let people “stumble into.” It is time to present it clearly, confidently, and intentionally as a viable career path.
Insurance in community associations: Who covers what?
Community associations are typically required to maintain some level of insurance to protect the association, its members, and shared assets from the risk of financial loss. These requirements are shaped by governing documents, laws and regulations, lender requirements, and best practice. One of the most common — and consequential — questions in community associations is about how insurance responsibilities are divided. Who covers what?
Corporate Transparency Act: CAI continues fight, supports Supreme Court case
CAI filed an amicus brief this month supporting high court review of a case that seeks to repeal the Corporate Transparency Act. This is the latest move CAI has taken to protect community associations from a law it believes imposes burdensome and unnecessary requirements. Here’s what you need to know now.
Making amends: When to stop, yield, and update governing documents
Clear, well-crafted governing documents are the backbone of a thriving community association. These essential documents need to be regularly reviewed, evaluated, and strengthened to keep up with changing conditions, issues, and attitudes. Here’s how to know when to update them.
The Landings’ blueprint: Why a Georgia community developed its strategic plan
The Landings Association, a multigenerational haven for 9,000 residents on Skidaway Island, Ga., combines resort-style living with small town charm. After noticing significant demographic changes, the unique, large-scale, 50-year-old community near Savannah decided it was time to undertake a strategic plan. Here’s how.
Strong swimmers, future leaders: How one community solves for pool safety
The pools at Captain’s Cove in Greenbackville, Va., serve as far more than summertime retreat spots. They are vibrant gathering places that bring the community together. Thanks in part to a junior lifeguard program, the community has woven pool safety into the fabric of daily life.
