It’s not uncommon for community association managers and board members to have days filled with high-stress situations, emotional exchanges, and difficult personalities, but there’s a clear line between a difficult day and harassment. Here’s how to recognize and respond to harassment.
Now that your community is off to its best HOA holiday ever with clear and easy-to-follow decorating guidelines, board members and managers should put policy development, implementation, and enforcement aside for a minute and remember what’s really important: celebrating the season. Often, that means helping residents with the influx of packages and guests. It also means creating opportunities for residents to get together and boost engagement.
As we step into December, many of us are coming off a long weekend of family, friends, food, and reflection. In the moments you feel overwhelmed, remember your CAI community is here for you — to help you finding meaning, trusted tools and insights, quick insights, data and trends, standards, guidance, and best practices.
Community association board members are responsible for governance, compliance, and protecting property values. Few homeowners joining their board for the first time have all the tools to succeed, and the consequences of uninformed decisions can be severe. The question of whether board member education and training should be mandated for volunteers is nearly as old as common interest communities.
I believe when people love where they live, communities thrive. When professionals love where they work, communities are more connected and content. That’s why I’m introducing two campaigns: Love Where You Live and Love Where You Work. These ideas speak to the heart of CAI’s vision of being the global leader advancing excellence in community association living.
