When my wife and I moved into our community association, I was simply excited to be part of a new building. As I got to know my neighbors, attended board meetings, and saw how deeply people cared, I realized how meaningful it would be for me to help guide our community transition from developer control to homeowner-led governance.
I moved into my first community association at age 11 in 1991. That transition — a new city, new school and a new neighborhood — could have been intimidating. Instead, it became the backdrop for some of my fondest childhood memories and ultimately shaped how I think about community today.
It’s not uncommon for community association managers and board members to have days filled with high-stress situations, emotional exchanges, and difficult personalities, but there’s a clear line between a difficult day and harassment. Here’s how to recognize and respond to harassment.
Now that your community is off to its best HOA holiday ever with clear and easy-to-follow decorating guidelines, board members and managers should put policy development, implementation, and enforcement aside for a minute and remember what’s really important: celebrating the season. Often, that means helping residents with the influx of packages and guests. It also means creating opportunities for residents to get together and boost engagement.
As we step into December, many of us are coming off a long weekend of family, friends, food, and reflection. In the moments you feel overwhelmed, remember your CAI community is here for you — to help you finding meaning, trusted tools and insights, quick insights, data and trends, standards, guidance, and best practices.
