As community associations, management firms, and business partners continue to navigate the impacts of the COVID-19 pandemic, CAI continues to provide content, resources, and programs to support our members throughout the year.
Technology has been a driving factor of change in recent years, but the COVID-19 pandemic kicked that change into overdrive. Leveraging certain software and operating systems can help us improve the quality of service to community associations.
2020 was a challenging year that significantly impacted our lives, but millions of residents in community associations volunteered their time and resources to help neighbors, friends, frontline workers, and others in need.
CAI’s newly developed virtual Professional Community Association Manager (PCAM) Case Study features a pre-recorded video showcasing the property and live interviews with the host community manager, board members, and business partners. Major components of the case study experience remain the same.
This year has led CAI to discover new ways to deliver our world-class education to community association professionals, making learning easier with our seamless virtual training programs that empower our educators and students.