A homeowner leader reflects on the journey from resigning amid board dysfunction to helping rebuild trust through education, civility, and effective leadership. It became a fulfilling community redemption arc.
Board actions and attitudes are interwoven with customer service and community culture. Learn how board members can build trust through better customer service, stronger communication, transparency, and resident engagement.
The U.S. Treasury Department’s Financial Crimes Enforcement Network issued a final rule permanently exempting U.S. companies and persons, including community association board members, from beneficial ownership reporting requirements under the Corporate Transparency Act.
An HOA board president for more than 20 years in Cincinnati shares why she volunteered as a lifeguard at her community pool and the impact it had on her.
The CAI advocacy summit allows homeowners, board members, managers, and business partners to meet with federal lawmakers to educate them on community association industry policy issues. Here’s why you should attend.
