Community association boards and managers have taken steps to prioritize the well-being of residents and staff, taking on greater leadership during the COVID-19 crisis.
Community managers must interact with board members and residents who have a diverse set of opinions while carrying out the daily responsibilities of their role, making communication a crucial part of any respectable manager’s skillset.
Chrissy Parker, CMCA, compliance director at Somersett Owners Association in Reno, Nev., became the 20,000th person to obtain the Certified Manager of Community Associations (CMCA®) credential last fall—an essential step for those pursuing a career in community association management.
For the past 25 years, the Certified Manager of Community Associations (CMCA®) credential has provided a level of confidence to community association board members and residents—that a community manager has the necessary skills to oversee their community.
As the growing community association management industry is witnessing a changing of the guard, its pioneers are looking for ways to successfully pass the torch to the next generation of leaders.