Eyes on the prize: Working toward CAI’s PCAM designation
CAI’s Professional Community Association Manager designation is the highest professional recognition available to community association manager. A newly minted PCAM describes her experience.
Calm leadership: How to react when emotions rise in community associations
Calm leadership from management does more than de-escalate conflict. It helps boards govern more effectively, protects relationships, and preserves trust across the community. Here are a few ways to practice calm leadership in real time.
Shaped by service: How I became a community manager
International Community Association Managers Day gave me an opportunity to reflect on my journey to becoming a community manager — one that began as a board member. That transition gave me a perspective I carry with me every single day. Being a homeowner and a manager of the community where I live shapes every decision I make.
Community association management: Presenting a rewarding career
Community association management is no longer a profession we can afford to let people “stumble into.” It is time to present it clearly, confidently, and intentionally as a viable career path.
Strong swimmers, future leaders: How one community solves for pool safety
The pools at Captain’s Cove in Greenbackville, Va., serve as far more than summertime retreat spots. They are vibrant gathering places that bring the community together. Thanks in part to a junior lifeguard program, the community has woven pool safety into the fabric of daily life.
