by Laura Otto | Jan 16, 2019 | Community Associations, Education
Community associations today employ highly-qualified professional community association managers, and we think residents should know what the manager has—and has not—been hired to do. Some residents expect the manager to perform certain tasks that just aren’t part of...
by Kelly Richardson | Dec 19, 2018 | Community Associations
[Apologies to Clement Clarke Moore or Henry Livingston Jr.] ‘Twas the night before the HOA’s Christmas, and through the communityNot a complaint was heard, there appeared just pure unity;The thank-you notes were placed by the bulletin board with care,In hopes...
by John Ganoe, CAE | Dec 17, 2018 | Advocacy, Community Associations, Membership
A common mistake in state legislatures considering community association manager licensing—and among the general public—is to lump community association managers and property managers into the same bucket. While both are very important roles, they are distinctly...
by Laura Otto | Oct 23, 2018 | CAI, Community Associations, Education
Today, 70 million Americans live in 344,500 common-interest communities. Even if you haven’t lived in a condo, co-op, or HOA, chances are you’ve at least heard of these communities. Admittedly, those who live in, volunteer in, and work for common-interest...
by Laurianne Sutton | Sep 4, 2018 | CAI, Community Associations
Managing people is no easy task. Whether you manage a small team of professionals or an entire organization, the following tips will help you break down barriers and foster great relationships. Establish trust. Your employees and clients look to you for guidance, so...
