A well-crafted welcome packet can help community association leaders make a good first impression, cultivate positive feelings toward the community, and potentially get someone involved as a volunteer down the road.
When the widespread threat of COVID-19 in the U.S. became evident in late February, community association board members and managers began asking questions and taking necessary actions.
New technology, demographics, design trends, and more are forcing community associations to adapt—or adopt—rules. What should be considered when determining the right rule for your community?
Community managers must interact with board members and residents who have a diverse set of opinions while carrying out the daily responsibilities of their role, making communication a crucial part of any respectable manager’s skillset.
Technology has facilitated our lives, but also affects how we communicate. It’s important to make face-to-face time a priority and be more mindful to engage with others, regardless of format, with respect and civility.
Chrissy Parker, CMCA, compliance director at Somersett Owners Association in Reno, Nev., became the 20,000th person to obtain the Certified Manager of Community Associations (CMCA®) credential last fall—an essential step for those pursuing a career in community association management.
