Staffing levels for community management companies and managers have been largely unaffected by the COVID-19 pandemic as they primarily continue working remotely, with slightly higher expenses in some areas, according to a CAI survey.
In the early days of COVID-19, CAI staff and community association board members, community managers, and business partners stepped up to provide valuable information and resources to help communities challenged by the pandemic.
The COVID-19 pandemic has had an immediate and devastating effect on the U.S. job market and labor force. So far, community association managers have been protected from layoffs and furloughs as they provide essential services to clients.
The COVID-19 pandemic likely has caused additional of stress for community association leaders, making it important to prioritize emotional well-being in addition to physical health.
Nearly 75% of community association board members express being “confident” or “very confident” regarding the current budget, though almost half expect assessment delinquencies to increase in 2020, according to a CAI survey conducted in late April.