It is critical that every homeowner pays their assessments in a timely manner, yet the extraordinary circumstances created by the COVID-19 pandemic means community associations may need to show compassion and be flexible in their collections.
Reaching out to those in need and strengthening connections are part of the culture at Harvest, a 1,200-acre large-scale community under development in Argyle, Texas. That’s especially true now—during the COVID-19 pandemic.
Community association boards and managers have taken steps to prioritize the well-being of residents and staff, taking on greater leadership during the COVID-19 crisis.
Despite common areas and amenities being closed due to COVID-19, it’s still necessary for community associations to collect assessments to meet ongoing maintenance requirements and contractual obligations.
Failing to collect assessments may impair an association’s ability to pays its bills and provide essential services, but it’s important for boards to be flexible with homeowners who are facing financial hardship.