Good Neighbor Day: It takes a village
Community collaboration doesn’t happen by accident. Community managers and board members can foster trust, connection, engagement, and good neighbors to help communities thrive.
Customer service: How board members build trust, stronger communities
Board actions and attitudes are interwoven with customer service and community culture. Learn how board members can build trust through better customer service, stronger communication, transparency, and resident engagement.
Strong swimmers, future leaders: How one community solves for pool safety
The pools at Captain’s Cove in Greenbackville, Va., serve as far more than summertime retreat spots. They are vibrant gathering places that bring the community together. Thanks in part to a junior lifeguard program, the community has woven pool safety into the fabric of daily life.
The ultimate guide to the best HOA holiday ever: Events, packages, guests
Now that your community is off to its best HOA holiday ever with clear and easy-to-follow decorating guidelines, board members and managers should put policy development, implementation, and enforcement aside for a minute and remember what’s really important: celebrating the season. Often, that means helping residents with the influx of packages and guests. It also means creating opportunities for residents to get together and boost engagement.
Roll the credits: What to know about music and movie licensing
Many community association leaders are unaware that most music and movies are protected by copyright. Use of copyrighted work without a license constitutes infringement regardless of intent. If a community association publicly plays music or a movie, it must first obtain a license.
