Effective communication skills are vital to relationships and interactions among community association managers, boards, residents, and colleagues. “We’re dealing with peoples’ homes, and there is a huge emotional component there. We need to embody a mutual respect and be nonjudgmental and allow community members to feel heard.”
People often talk about our industry in a negative light, and everyone is burned out from the negativity. As I embark on my term as CAI president this year, I would like to engage in a much broader health and wellness conversation. What if we focused efforts around the good? Imagine spending time and energy promoting the positive aspects of managing a community.
If you talk to community association managers these days, they seem to agree on a few key things about the state of the profession. Business and career prospects are booming. Job candidates are not. The future of the industry depends on hiring young professionals—soon.
CAI is proud to be recognized with four EXCEL Awards by Association Media & Publishing, a premier membership organization serving the needs of association publishers, communication professionals, and designers. CAI has earned at least one EXCEL Award nearly every year for the past 16 years.
People consider pets as part of the family so it’s important for community associations to embrace that and document guidelines for pet ownership to ensure a positive and productive relationship for all.
