Community association board members are responsible for governance, compliance, and protecting property values. Few homeowners joining their board for the first time have all the tools to succeed, and the consequences of uninformed decisions can be severe. The question of whether board member education and training should be mandated for volunteers is nearly as old as common interest communities.
One of the great rights and privileges in this country is the ability for citizens to personally petition for government action through congressional advocacy. A perfect example of this kind of valuable legislative advocacy takes place Nov. 6 in Washington, D.C., as community association advocates converge to meet with federal lawmakers during the CAI 2025 Congressional Advocacy Summit. CAI’s legislative advocacy efforts have been instrumental in protecting the common interest housing model on the state and national levels.
Throughout my 30-plus years of leadership in luxury hospitality and community association management, I’ve found that some of the biggest challenges and most fulfilling results have come from employee growth initiatives. It’s not always easy getting the team on board when they may be comfortable with the status quo. A leader’s goal is to change such a mindset, encourage calculated risk-taking, praise effort, and celebrate success. Here are 10 ways to inspire employee growth in community management.
Developing and implementing well-crafted policies is a cornerstone of successful association governance. Thoughtful policies protect the association and enhance the overall quality of life for residents. Boards should have clear policies and procedures for governing operations, decision-making processes, rules enforcement, and financial management.
Community associations develop and nurture many partnerships over the years, but seasoned professionals and volunteers say the relationship between an association and its management company is arguably the most significant.
