This week, the National Institute of Standards and Technology released its long-awaited findings on the partial collapse of Champlain Towers South in Surfside, Fla. We’ve learned a lot of lessons from Surfside over the past five years. CAI honors the victims and remains committed to condominium safety.
For years, community association management has focused on strengthening its foundation of technical skills. While those capabilities remain essential, they are no longer what differentiates excellence in community management. Emotional intelligence is.
In honor of Women’s History Month, I want to recognize the women who shaped my professional journey, beginning with Lillian Boese. The summer after I graduated from high school I began my internship at the Zoological Society of Milwaukee, a nonprofit organization supporting the Milwaukee County Zoo. Serving others came naturally to me. I imagined pediatrics. And then I met Lillian Boese.
Like many of you, I’ve been watching what’s happening in Minneapolis, and it’s heavy. We’re feeling the impacts in our communities too. CAI members and community leaders across the globe have an opportunity to lead by building community and focusing on civility.
As we step into December, many of us are coming off a long weekend of family, friends, food, and reflection. In the moments you feel overwhelmed, remember your CAI community is here for you — to help you finding meaning, trusted tools and insights, quick insights, data and trends, standards, guidance, and best practices.
