Community managers today face a mix of expanding responsibilities, tighter staffing, and rising expectations. Across the industry, leaders are experimenting with artificial intelligence to strengthen operations and lighten heavy loads. They’re finding that AI tools can be utilized to support daily work and broader organizational growth.
Community managers have a profound responsibility for the safety and well-being of residents and staff. At CAI’s 2025 CEO-MC Retreat in September, a security expert shared guidance for recognizing potential threats, de-escalating conflicts, and preventing violence.
Since launching in May 2018, CAI‘s Ungated blog has provided news, tips, and trends important to the community association housing model with members and nonmembers. This year, we published 60 posts on topics such as the Corporate Transparency Act, holiday preparation guidelines, community projects, and four-day workweeks. Revisit the top five most read Ungated blog posts in 2025.
Now that your community is off to its best HOA holiday ever with clear and easy-to-follow decorating guidelines, board members and managers should put policy development, implementation, and enforcement aside for a minute and remember what’s really important: celebrating the season. Often, that means helping residents with the influx of packages and guests. It also means creating opportunities for residents to get together and boost engagement.
Tis the season for community associations to come alive with lights, decorations, and special events. With some preparation, an HOA holiday can bring together neighbors, friends, and family. Community association leaders should brush up on and, if necessary, refresh their decorating guidelines to ensure a season of cheer for everyone.
