Community managers today face a mix of expanding responsibilities, tighter staffing, and rising expectations. Across the industry, leaders are experimenting with artificial intelligence to strengthen operations and lighten heavy loads. They’re finding that AI tools can be utilized to support daily work and broader organizational growth.
In the past decade, the advancement of digital tools, smart devices, and enhanced connectivity has strongly altered community associations. From template-driven management to enhanced experiences, tech transformations have revolutionized community associations and will continue to shape the industry’s path.
Artificial intelligence remains an elusive concept to many, including those in community associations. The technology poses many perceived benefits and risks, but undoubtedly will have a long-term, powerful impact. Demystifying those benefits and risks, and establishing an AI policy, can help prepare your community for the future.
The Foundation for Community Association Research has released a new interactive webpage for residents, housing stakeholders, and researchers to examine and compare community association governance, management, amenities, and overall satisfaction across the U.S. The first-of-its-kind dashboard showcases housing data and exclusive information from 2016 through 2022 from the Homeowner Satisfaction Survey, a biennial, nationwide survey conducted by the Foundation for Community Associations Institute (CAI) and administered by independent researcher Zogby Analytics.
