The Foundation for Community Association Research has released a new interactive webpage for residents, housing stakeholders, and researchers to examine and compare community association governance, management, amenities, and overall satisfaction across the U.S. The first-of-its-kind dashboard showcases housing data and exclusive information from 2016 through 2022 from the Homeowner Satisfaction Survey, a biennial, nationwide survey conducted by the Foundation for Community Associations Institute (CAI) and administered by independent researcher Zogby Analytics.

The 2022 Homeowner Satisfaction Survey helps us better understand of how 74 million Americans describe their experience living in the 358,000 community associations.

 

“The interactive dashboard allows homeowners and housing stakeholders to view and compare community association data by region, year, and topic, including neighbor engagement, cost of assessments, rules, community management, and overall satisfaction,” says Dawn M. Bauman, CAE, executive director of the Foundation for Community Association Research and CAI’s senior vice president for government and public affairs. “For more than 15 years, this report, sourced by lawmakers, legal professionals, homebuilders, developers, and other community association stakeholders, has been incredibly valuable examining the trends and providing clear evidence in support of the country’s fastest growing housing model. We’re proud to bring the new technology to the community association housing market.”

Survey respondents share that maintenance-free, safety, and cleanliness are top features that make community associations a popular choice and lifestyle. According to results, the overwhelming majority (89%) of homeowners and condominium association residents rate their overall experience of living in a community association as “very good” or “good” (67%), or neutral (22%).

At a time when community matters most, the majority (87%) say they knew their home was part of a community association, and nearly half (45%) say the association made them more interested in the home. Eighty-seven percent of respondents believe that their governing board “absolutely” or “for the most part” serves the best interest of the community. More than half of residents (68%) believe that rules in their communities protect and enhance property values.

 

Additionally, the report shows that 87% of residents are on friendly terms with their governing boards. Nearly three-quarters (74%) say their community managers provide value and support to residents and their associations. Half of respondents (51%) feel that they are paying “just the right amount” or “too little” in assessments.

 

>>Visit the 2022 Homeowner Satisfaction Survey dashboard to learn more.

Amy Repke

Amy Repke

Amy Repke brings over 20 years of experience to CAI serving as the organization's vice president of communications and marketing. Amy's communications career began in television news where she worked as a producer, writer, and assignment manager for both local and network news channels. In 2013, Amy launched a communications and marketing firm, consulting with clients representing political, financial services, trade associations, and nonprofit organizations. Amy has been nominated for four Washington Regional Emmy awards for writing and producing. Amy is a graduate of Old Dominion University and received a master's degree in Strategic Public Communications from American University.

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