Calm leadership from management does more than de-escalate conflict. It helps boards govern more effectively, protects relationships, and preserves trust across the community. Here are a few ways to practice calm leadership in real time.
CAI’s condo safety task force was formed after the Champlain Towers tragedy in 2021. Five years later, a member of the task force reflects on the progress made to improve maintenance, inspections, and financial accountability in community associations.
This week, the National Institute of Standards and Technology released its long-awaited findings on the partial collapse of Champlain Towers South in Surfside, Fla. We’ve learned a lot of lessons from Surfside over the past five years. CAI honors the victims and remains committed to condominium safety.
International Community Association Managers Day gave me an opportunity to reflect on my journey to becoming a community manager — one that began as a board member. That transition gave me a perspective I carry with me every single day. Being a homeowner and a manager of the community where I live shapes every decision I make.
Community association management is no longer a profession we can afford to let people “stumble into.” It is time to present it clearly, confidently, and intentionally as a viable career path.
Community associations are typically required to maintain some level of insurance to protect the association, its members, and shared assets from the risk of financial loss. These requirements are shaped by governing documents, laws and regulations, lender requirements, and best practice. One of the most common — and consequential — questions in community associations is about how insurance responsibilities are divided. Who covers what?
