Staffing levels for community management companies and managers have been largely unaffected by the COVID-19 pandemic as they primarily continue working remotely, with slightly higher expenses in some areas, according to a CAI survey.
The COVID-19 pandemic has had an immediate and devastating effect on the U.S. job market and labor force. So far, community association managers have been protected from layoffs and furloughs as they provide essential services to clients.
Nearly 75% of community association board members express being “confident” or “very confident” regarding the current budget, though almost half expect assessment delinquencies to increase in 2020, according to a CAI survey conducted in late April.
Community association boards and managers have taken steps to prioritize the well-being of residents and staff, taking on greater leadership during the COVID-19 crisis.