Business partners have adjusted their operations to continue serving community association clients during the pandemic. They also reported no major impacts to staffing, client base, or budgeted expenses, according to a CAI survey.
Technology has been a driving factor of change in recent years, but the COVID-19 pandemic kicked that change into overdrive. Leveraging certain software and operating systems can help us improve the quality of service to community associations.
Technology has facilitated our lives, but also affects how we communicate. It’s important to make face-to-face time a priority and be more mindful to engage with others, regardless of format, with respect and civility.