Community managers today face a mix of expanding responsibilities, tighter staffing, and rising expectations. Across the industry, leaders are experimenting with artificial intelligence to strengthen operations and lighten heavy loads. They’re finding that AI tools can be utilized to support daily work and broader organizational growth.
In the past decade, the advancement of digital tools, smart devices, and enhanced connectivity has strongly altered community associations. From template-driven management to enhanced experiences, tech transformations have revolutionized community associations and will continue to shape the industry’s path.
Artificial intelligence remains an elusive concept to many, including those in community associations. The technology poses many perceived benefits and risks, but undoubtedly will have a long-term, powerful impact. Demystifying those benefits and risks, and establishing an AI policy, can help prepare your community for the future.
Business partners have adjusted their operations to continue serving community association clients during the pandemic. They also reported no major impacts to staffing, client base, or budgeted expenses, according to a CAI survey.
Technology has been a driving factor of change in recent years, but the COVID-19 pandemic kicked that change into overdrive. Leveraging certain software and operating systems can help us improve the quality of service to community associations.
