by Guest Author | Aug 5, 2024 | CAI, Community Associations
Emotional intelligence is a professional and personal skillset using the self and social awareness of emotions and understanding their impact on those around us. It’s the ability to manage the negative emotions of ourselves and others while motivating positive and effective emotions needed for performance.
by Daniel Brannigan | Sep 20, 2023 | CAI, Community Associations
Over the past 50 years, CAI and its members have grappled with exciting, frustrating, and sometimes grueling issues. What challenges and opportunities await CAI over the next few years? We asked leaders in the industry to share their perspective.
by Hazel Siff | Sep 19, 2023 | CAI, Community Associations
Community association board members and managers frequently practice diffusing tension and communicating clearly. Today, they also need to prepare safety and security plans in the event of hostile and dangerous behavior. Though worst-case scenarios are rare, in an increasingly uncertain climate, a renewed focus has been placed on safeguarding residents, volunteers, and employees.
by Daniel Brannigan | Jun 29, 2023 | Community Associations, Publications
Community association board members, managers, and business partners regularly face challenging and complex issues that can spark strong emotions. Many recognize it’s time to prepare for worst-case scenarios and to take steps to protect communities, colleagues, neighbors, residents, and themselves.
by Guest Author | Apr 7, 2023 | Community Associations
Community associations are designed to maintain common areas, preserve and protect property values, provide services for members, and develop a sense of community. Mental health issues could affect each of those responsibilities. Board members and community managers need to have a plan in place.