CAI is proud to release the Community Association Manager Handbook: The Essential Guide. The new publication is a practical resource designed to help community managers succeed in a role that combines financial oversight, community development, and volunteer leadership.
With more than 77 million Americans living in community associations, managers play a significant role in keeping neighborhoods thriving. They handle everything from budgeting and financial oversight to facilities management, supporting residents, and partnering with volunteer boards to ensure communities are well-run and vibrant.
“A community association manager plays a vital role in the success of homeowners associations, condominiums, and housing cooperatives,” says Dawn M. Bauman, CAE, chief executive officer of CAI. “This handbook breaks down the complexities of the job and provides practical, actionable guidance that helps managers navigate their responsibilities and excel in their roles.”
The handbook offers community association managers a snapshot of what they need to know to succeed in a fulfilling career path. In addition to publications and periodicals, CAI also provides managers with education and professional designations, networking, research, advocacy, and more.
Topics covered in the handbook include:
- Community basics: Governance, legal frameworks, operational fundamentals
- Volunteer leadership: Partnering effectively with boards and committees
- Financial management: Budgets, reserves, fiscal accountability
- Insurance & risk management: Protecting communities and residents
- Facilities & maintenance: Best practices for upkeep and capital planning
- Communication & ethics: Engaging residents and promoting transparency
>> Learn more or order your copy of the Community Association Manager Handbook in print or digital.