As 2022 chair of CAI’s Business Partners Council, attorney Cynthia Jones wants to promote the work and expertise that business partners bring to community associations.
Many homeowners who live in a community association may not understand how it functions. CAI’s new guide aims to provide an introduction to community association living for those who live in, work for, or participate in a homeowners association, condominium community, or housing cooperative.
Dealing with upset homeowners is likely the least favorite part of a board member’s role. Associations can follow these steps to de-escalate tense situations and work with residents to resolve issues in the community.