Pool president: Community leader dives in during lifeguard shortage
An HOA board president for more than 20 years in Cincinnati shares why she volunteered as a lifeguard at her community pool and the impact it had on her.
Eyes on the prize: Working toward CAI’s PCAM designation
CAI’s Professional Community Association Manager designation is the highest professional recognition available to community association manager. A newly minted PCAM describes her experience.
CAI’s Advocacy Summit: An opportunity to advance interests, deepen ties
The CAI advocacy summit allows homeowners, board members, managers, and business partners to meet with federal lawmakers to educate them on community association industry policy issues. Here’s why you should attend.
Calm leadership: How to react when emotions rise in community associations
Calm leadership from management does more than de-escalate conflict. It helps boards govern more effectively, protects relationships, and preserves trust across the community. Here are a few ways to practice calm leadership in real time.
Shaped by service: How I became a community manager
International Community Association Managers Day gave me an opportunity to reflect on my journey to becoming a community manager — one that began as a board member. That transition gave me a perspective I carry with me every single day. Being a homeowner and a manager of the community where I live shapes every decision I make.
