Community managers today face a mix of expanding responsibilities, tighter staffing, and rising expectations. Across the industry, leaders are experimenting with artificial intelligence to strengthen operations and lighten heavy loads. They’re finding that AI tools can be utilized to support daily work and broader organizational growth.
Community association management companies need to address things like mentorship, burnout, and conflict resolution to be great leaders. David Graf, president of CAI’s College of Community Association Lawyers, was among the presenters who taught CEO-MC Retreat attendees how to build those skills.
As the growing community association management industry is witnessing a changing of the guard, its pioneers are looking for ways to successfully pass the torch to the next generation of leaders.
