Like many of you, I’ve been watching what’s happening in Minneapolis, and it’s heavy. We’re feeling the impacts in our communities too. CAI members and community leaders across the globe have an opportunity to lead by building community and focusing on civility.
It’s not uncommon for community association managers and board members to have days filled with high-stress situations, emotional exchanges, and difficult personalities, but there’s a clear line between a difficult day and harassment. Here’s how to recognize and respond to harassment.
In a world where disagreements can escalate quickly, fostering civility within community associations is more important than ever. Civility is not just about politeness; it’s about respect, empathy, and the productive exchange of ideas.
