Difficult conversations: Solving communication challenges with tactics and technology

Difficult conversations: Solving communication challenges with tactics and technology

Even the most well-prepared and effective communicators in community associations will inevitably be faced with situations that have escalated into conflict, but experts have several strategies to de-escalate and resolve most difficult conversations. Dealing with difficult conversations doesn’t necessarily mean coming to a final resolution, but it’s a step in the process.

Community Association Managers Day: Recognize, celebrate, appreciate

Community Association Managers Day: Recognize, celebrate, appreciate

I’m proud to celebrate International Community Association Managers Day. It reminds me to recognize my esteemed colleagues for their skill and recommit to sharing important information that advances the community management industry. Learn more about the talented and hard-working professional managers who support condominiums, homeowners associations, and housing cooperatives. And join CAI in celebrating them. 

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