One year ago, devastating wildfires ravaged communities throughout Los Angeles County. The fires became one of the worst — and possibly most costly — natural disasters in American history. Here’s how one community manager navigated the response and recovery with skill, confidence, and empathy.
A once-vacant lot in the Bishop Manor community in Santa Ana, Calif., has been transformed into a vibrant playground thanks in part to the CAI Orange County Regional Chapter. A celebratory ribbon-cutting ceremony earlier this year capped off the months-long renovation project. Before the project, the lot primarily housed an aging, unsafe play structure and a dirt field used by local stray cats.
CAI’s new publication, the Community Association Manager Handbook: The Essential Guide, is a practical resource designed to help community managers succeed in a role that combines financial oversight, community development, and volunteer leadership.
Developing and implementing well-crafted policies is a cornerstone of successful association governance. Thoughtful policies protect the association and enhance the overall quality of life for residents. Boards should have clear policies and procedures for governing operations, decision-making processes, rules enforcement, and financial management.
Community associations develop and nurture many partnerships over the years, but seasoned professionals and volunteers say the relationship between an association and its management company is arguably the most significant.
