Managing mental health: Permission to pivot
A community association management company executive shares her mental health journey. She argues that managers need to give themselves permission to reshape their roles because success isn’t always linear. It needs to take the shape that makes them happy.
Management milestone: Maryland manager becomes 25,000th to earn CMCA
Jordan Ritter, CMCA, AMS, recently became the 25,000th professional to earn the Certified Manager of Community Associations (CMCA) credential — a milestone that demonstrates the history, strength, and success of the program administered by the Community Association Managers International Certification Board. As a valued member of Property Management People in Maryland since 2019, Ritter’s journey into the world of community association management is as inspiring as it is rooted in personal connection.
Community NOW continued: CAI Annual Conference attendees continue to learn
The 2025 CAI Annual Conference & Exposition: Community NOW continued Friday as participants networked with friends and colleagues, attended various education sessions to learn about important issues, browsed the latest tools and resources, and toured the expo hall. Education session topics on the agenda included customer service, leading effective meetings, and civil communication.
Community NOW roundup: Conference sessions educate, inspire
The 2025 CAI Annual Conference & Exposition: Community NOW got underway in earnest Thursday as participants met up with friends and colleagues, attended various conference sessions to learn about important issues, browsed the latest tools and resources, and toured the expo hall to network.
Community NOW: How board members make the most of CAI’s conference
Community association professionals, volunteers, and business partners are gathering next week in Orlando, Fla., for the 2025 CAI Annual Conference & Exposition: Community NOW to soak up the Florida sunshine — and all the education and networking opportunities the conference offers. First-time participants to the 2024 conference in Las Vegas have some practical suggestions for navigating the annual industry gathering.
Volunteer leadership: 5 questions to guide a board’s fiduciary duty
April is National Volunteer Month, an excellent time to celebrate the volunteers that help community associations thrive. Fiduciary duty is a critical component of successful volunteer leadership. It governs every decision and every action a board takes.
Putting down roots: Community garden flourishes
The Green Hill Condominium Association has spent the last couple of years developing a comprehensive community garden that is reinvigorating the Wynnewood, Pa., community. The garden is enhancing community spirit, volunteerism, and helping the community go green.
Green technologies: Initiating sustainability in your community
These days, “green” means tapping into renewable energy and protecting the environment. Community association managers can help guide board members and residents through applications for evaluating, approving, and implementing the installation of green technologies such as solar panels, electric vehicle charging stations, rain barrels, wind generators, and heat pumps.
Stock market meltdown: How communities can build financial resilience amid uncertainty
Over the past week, the stock market has suffered major losses that make even the most confident Wall Street trader stressed. Many community association board members also have been wondering: What should we be doing with our reserve funds right now? By grounding your community’s reserve strategy in timing, needs, and structure, you can reduce anxiety and increase confidence even in the face of market uncertainty.
Overcoming career challenges: Three solutions women in community associations can use today
Women in community associations face unique challenges such as difficulty advancing and pay gaps, according to a panel of women leaders during a recent CAI webinar. They share three solutions women can put to use today.
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